NOVITUMAccommodation
Hotels, cabins, boutique stays and guesthouses where repeated questions about arrival, services and prices take up time.
Novitum Sweden · accommodation and tourism
Guests get an answer. You get your time back.
An AI chatbot answers your guests on your website and WhatsApp, including evenings and weekends. It only uses information you have approved, and hands the conversation to a person when needed.
Pilot
What does the pilot include?
You get the full plan. The only difference is the price: for the first four months you pay half the monthly fee.
- Assistant for your website and WhatsApp or Telegram
- Answers from your own information: PDF, Excel, price lists, guides
- Up to 1,000 conversations a month
- Up to 4 languages, including Swedish
- Handover to a person when needed
- Contact details collection
- Security tests before launch
Who it is for
Who is the pilot for?
Tourism services
Excursions and experience companies that get questions in several languages and from other time zones.
All of Sweden
We work remotely, so location does not matter. Conversations are in English.
Price
How much does the pilot cost?
Half the monthly fee for four months. You save €376 compared with the standard price.
| Pilot | Standard price | |
|---|---|---|
| Setup | €990 | €990 |
| Months 1–4 | €95/month | €189/month |
| Total for 4 months | €1,370 | €1,746 |
| From month 5 | €189/month | €189/month |
Prices exclude VAT. Meta's WhatsApp message fees are invoiced separately at cost. Extra conversations €0.10 each. No fixed term: you can stop at any time, and we hand over your content and data.
In return
What do we ask in return?
A monthly meeting
Once a month we review what the assistant answered and what needs fixing.
Direct feedback
You tell us what works and what does not, and we improve the service with it.
Results without your name
We may use the results as an example. We will not publish your company name without permission.
How it works
How does the pilot work?
Call
30 minutes. We check together whether the pilot suits your business.
Written proposal
Scope, schedule and a fixed price within 2–3 days.
Setup
We configure and test the assistant with your real information.
Monthly review
We follow usage and adjust the answers for four months.
Questions
Common questions about the pilot
How much does a website and WhatsApp chatbot cost?
In the pilot, setup is €990 and the monthly fee is €95 for the first four months. After that it is €189/month. Prices exclude tax.
Can AI answer guests' questions reliably?
Yes, when it only uses information your team has approved. If the assistant does not know the answer, it says so and hands over to a person or asks for contact details.
What happens after four months?
The service continues at €189/month. We remind you of the price change in advance. You can also stop without a penalty, and we hand over your content and data.
Do you already have customers in Sweden?
Not yet, which is why we are offering a pilot. We have built our own products, PulseCosta and Nordovi, in Spain. We are now looking for our first companies in Sweden.
Where is my data stored?
The model runs on Novitum's servers in the EU. WhatsApp and other external channels use their own providers. Processors are agreed before setup, and we sign a data processing agreement.
Does the EU AI Act affect a chatbot?
Yes: users must be told they are talking to AI. Our assistants always say so. This is general information, not legal advice.
Is Novitum based in Sweden?
No. Novitum Technologies OÜ is an Estonian company based in Tallinn. We invoice in euros and work with Swedish customers in English.
Would you like one of the five places?
Tell us about your business and what guests ask most often. We reply within 24 working hours.